Windlass Collection is committed to respecting the privacy of all our visitors to our Web Site. We believe it is important for you to know how we treat the information we receive about you on the Internet. Although we track the total number of visitors to each of our sites in an aggregate form to allow us to update and improve our sites, personally identifiable information is not extracted in this process.
Cookies and Personally Identifiable Information
Windlass Collection does make use of a technology called cookies in order to personalize the site to your specific needs. A cookie is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. Windlass Collection works with AdRoll retargeting, who uses technology including web beacons and cookies to collect data about our website usage and to improve the effectiveness of our marketing. Data recorded through the use of this technology is aggregated and shared with us.
No personally identifiable information about you is collected or shared by AdRoll with Windlass Collection. You can opt-out of AdRoll and their partners by visiting http://www.adroll.com/about/privacy.
The only personally identifying information Windlass Collection collects and stores is the information that you choose to provide to us via the “contact us” form. This information is used by Windlass Collection to conduct business with you and is not shared with other organizations for commercial purposes.
Windlass Collection will respond to visitors who send us e-mail to particular addresses, for example, regarding advertising, partnering, or employment opportunities. Windlass Collection will use the information submitted in those e-mails only to respond to the purpose specified by the sender.
Sharing Your Information
Windlass Collection does not sell or release the information gathered on our site to any third parties. All information gathered here will be used only by Windlass Collection for internal marketing analysis, to improve our products, services and web sites, or to respond to a specific customer request.
Special Policy Regarding Information from Children Under Thirteen
This Web site is not targeted to children under the age of 13, and we do not knowingly request personally identifiable information from any child under the age of 13 without parental consent. When we do receive such information, we delete it as soon as we discover it and do not use it or share it with third parties.
The safety of your information is important to us. We use reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of, the personal information you provide through the website.
Notification of Changes
Windlass Collection Internet Sales Policy
Windlass Collection sells exclusively through Horizon Forest Products, a wholesale distributor of flooring products. Horizon Forest Products sells to local dealers who in turn sell to the public. Windlass Collection does not sell directly to anyone whose primary sales outlet is the internet. While there are any number of legitimate vendors who offer Windlass Collection flooring online, we recommend you not buy Windlass Collection products over the internet. It is difficult to be sure you are getting the product and service you expect when buying online, and we can do little to help resolve any issues.
Please buy Windlass Collection flooring as a complete package of flooring and installation from your local dealer. We support these dealers with information and training to help assure you a quality result. Since these dealers are also independent businesses, we recommend you check to be sure your dealer is fully responsible for and qualified to meet your expectations.
Your choice of flooring is an investment that will add considerable value to your home, but only if it is properly selected, installed and cared for. That requires specialized and detailed knowledge and equipment to assure a successful installation and future performance, including a thorough analysis of your needs and site conditions before final flooring selection, and proper site preparation before installation. Your local flooring retailer is your best source for these services, as well as service after the sale should you have any questions. We manufacture flooring, but your local dealer or contractor must turn it into a floor that will add value and beauty to your home for years to come.